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I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop.
I moved a load of photos off my phone onto dropbox on my laptop last week and only a handful have uploaded. The icon in my tray says it is syncing 405 files and has 36 minutes left.
It's definitely not a problem with my bandwidth and I have checked the settings to make sure that dropbox isn't set to a low upload speed.
I have tried pausing sync and restarting, I have tried closing dropbox and re-opening. I have also tried restarting my laptop and it uploaded 5 files then stopped again.
I am a pro user and have only used 50% of my available space.
Can anyone help?
That's weird. When I cancelled my subscription on December 26th (after buying a monthly subscription on December 23rd), I got this message:
This email confirms that you've downgraded to Dropbox Basic.
You'll keep the additional space and features of your Dropbox Pro 1TB until Jan. 22, 2016.
None of your files will be deleted once your space is reduced. However, if you're using more than 2.75 GB of space, you won't be able to add new files to your Dropbox.
Did yours say something different?
(Note that my email also starts out by saying "You've downgraded to Dropbox Basic", which makes it sound like the downgrading takes effect right away, but later on it says it doesn't take effect until Jan 22.)
I got this:
Remember that after downgrading to Dropbox Basic, your account will drop from 1.05 TB to 54 GB of space. Your Dropbox has 79.26 GB of files, so you wonāt be able to add new files or sync changes until you make space.
But I didn't continue as I didn't want to loose my pro account just yet (just in case). Instead I set a reminder for me to cancel on the 2nd.
Cheers
Hi Ed,
I just spent over a week trying to upload about 130GB on two computers, probably about 12 hours per day each. I'm sitting here looking at a sync that says it has 1.2 HOURS remaining. This is a Pro account. Pro means professional in that I and others are using this for business. I'll be switching to something else soon.
Here are a couple of things that you posted here:
Please, we are professionals here. Don't insult us.
fwiw... Bob
Hi Bob,
Using the desktop client for large uploads is definitely recommended. Make sure you have the latest stable version (can be downloaded here:https://www.dropbox.com/downloading)
As well as that, please make sure you check if there's any bandwidth limit here: https://help.dropbox.com/syncing-uploads/faster-sync
You should also run tests on different computers, connections (physical locations too) and ISP to ensure the issue is not on your end. Nicole has pointed that although only Dropbox was being affected, it happened to be on her end: "it looks like my issue was on my end after all."
Additional steps that have been shared on this thread before:
"A very simple potential fix is to restart your internet connection, typically by rebooting your modem. Depending on your ISP, this might switch the route between you and Dropbox' servers and result in faster syncing. It may seem too simple to be true, but it has worked in the past š
Uploading to dropbox continuously at speed of 1300 - 1600 kb/s for more than 24 hours.
SUMMARY OF CHANGES:
Dropbox Bandwidth Preferences: Download Limit set to 150 kb/s. Upload set to "No Limit"
Macbook Energy Saver Settings: "Computer Sleep" set to "Never" and "Put hard disks to sleep when possible" box was Unchecked.
Hope this helps some of you find peace of mind."
Ed G
Community Manager @ Dropbox
https://dropbox.com/support
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Just because my issue was on my end doesn't mean there aren't legit issues that many other people are having. Once again, you're repeating the same troubleshooting tips available on the help pages and that have been told to us in this thread many times. Clearly those things aren't working for others. They need new suggestions.
I can myself sometimes upload at 1600 kb/s but this is CRAZY slow when you have a Gigabit internet connection from one of the best service provider in the world, hardwired to a powerful brand new iMac 2015 with SSD.
Last time I checked it was 2016... not 1998 š
Cheers
Dropbox does not seem to be scalable.
I received a number of responses to posts I made to this thread. But I'm really stuck with the conclusion above. Allow me to review.
Use the Dropbox Desktop client.
IP Upload Speed. This is a stale argument at best.
Simple math.
So, offering 1TB for $10 per month is great but only if you can actually use it.
Dropbox does not seem to scale.
ymmv... Bob
Pretty disappointed my self in the speeds. I had a 10GB file that I wanted to upload to Dropbox. I fired up an EC2 instance and upload speeds are near 500mbps. (I was moving some files on S3 to Dropbox, just to keep a copy) I downloaded my S3 bucket, zipped the file and uploaded and the speeds were a complete joke. I attached a screenshot at the fluctuation in speeds and it's bad. I tried the same thing with Google Drive and it very consistently kept a speed of about 300mbps up.
Same problem. It is killing me.
After changing the upload bandwidth preference to no limit, I am limited at 54.5 KB/sec!!!
It is depressing seeing the time left as "3 days" for study material I was hoping to get to before that.... Totally defies the point. I might as well mail my HDD around everywhere.
It really sucks!
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