Dropbox stuck in Syncing.

[John98683]

My dropbox is stuck showing says "syncing" continually. There are no syncing in my Dropbox folder, and nothing is syncing. I have tried restarting the PC, restarting Dropbox, reinstalling Dropbox, and clearing the Dropbox cache and it does the same thing. It doesn't work from a domain joined computer but if i remove the computer from domain it works. 

Has anyone else has this issue. I have tried everything out there. We are not blocked at PROXY. We checked that. We have no domian policy on a domain joined computer still it cannot sync. This is so annoying. Not sure if there is a known issue but i have tons of machine showing same behaviour.

[Jorge4]

Using v. 107.3.416. Syncing is stuck at 207,406 files for over 12 hours. Tried fixing permissions and hardlinks, but it doesn't get unstuck. Exiting and restarting is useless. Exited Boxifier in case that was the problem, but nothing happened. No sync issues. Read all the posts but no real answer. Is there a way for Dropbox to take over my computer (with my permission, of course) and fix the problem like Microsoft does?

Quite honestly I'm starting to be fed up. I have 420 Gb of data but am thinking of using another software that doesn't give me trouble.

Jorge

[Jay]

Hi @Jorge4, it looks like you’re running the beta version of the Dropbox desktop application.

To install our latest stable version, visit this page and switch ‘Early releases’ to Off.

Afterwards, re-download the app from here and let me know how it goes!

[Jorge4]

Did everything you said. Now I have v. 106.4.368

Syncing stuck at 183853 files after satrting at 183831. Am trying to fix permissions, see what it does.

Jorge

[Jorge4]

Slowly moving: 197521 files syncing now, one hour after.

[Walter]

Thanks for keeping us in the loop @Jorge4.

I just wanted to mention that you can also adjust your bandwidth settings through the app's preferences to see if that improves your syncing times.

Keep us posted!

[Jorge4]

A couple of hours more and the syncing got stuck, this time at 207,427 files, after fixing permissions. I'll try fixing hardlinks, but without any hope.

Isn't there really a solution? Can't I get the program to work properly?

Jorge

[Jorge4]

BTW, I've always set NO limits to bandwidth.

Jorge

[Jorge4]

Stuck again after 24 hours at 207,435 files. Tried everything but can't get over that hurdle.

Should I move over to a competing service?

[Daphne]

Hey @Jorge4!

Is it possible that you have symlinks within your Dropbox folder? If you're not sure how to check this, you can use the directions outlined in "step 7" here.

Also, is this a recent install of the desktop app? Is this the first time syncing your files down to your computer?

[Jorge4]

The Dropbox folder is in an external hard drive (F:). I have changed the instruction in step 7 to C:\dir "F:\Dropbox" /a:1 /s  and received the answer "Parameter format not correct -"1"" 

What should I do now?