cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Not happy with your Spotify Wrapped? Check out how Kevin on the Dropbox team used Paper to make sure he keeps discovering new music over here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Comments

File Request needs a Dropbox account?

File Request needs a Dropbox account?

VJG21
Helpful | Level 5

I created a File Request and sent the link to a test email that does not have Dropbox installed.  When I select the link it takes me to Dropbox and asks me to sign in or create an account.  My understanding is you do not have to be a Dropbox user to upload photos when responding to my File Request.  What am I missing here?

 

Thanks

1 Accepted Solution

Accepted Solutions

Re: File Request Function

VJG21
Helpful | Level 5

Hi Megan,

Yes, that's the process I used.  Since submitting my post I went back and double-checked the link I used for the file request was correct.  when I did so it worked.  Not sure what the original glitch was but I am good to go now.  Thank you for responding to help out.

 

Vinnie

 

 

View solution in original post

4 Replies 4

Re: File Request Function

VJG21
Helpful | Level 5

Here's a screenshot of the screen I get when ISunset (002).jpg select the File Request link.

Re: File Request Function

Megan
Dropboxer

Hi @VJG21, how are you today? 

 

Just to make sure we're on the same page here, are these the steps you follow when creating your File Request? 

 

Also, have you tried accessing your link through an incognito tab on your browser, where you're not signed into your Dropbox account? If so, can you send me a screenshot of what you see there? 

 

Thanks a bunch! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: File Request Function

VJG21
Helpful | Level 5

Hi Megan,

Yes, that's the process I used.  Since submitting my post I went back and double-checked the link I used for the file request was correct.  when I did so it worked.  Not sure what the original glitch was but I am good to go now.  Thank you for responding to help out.

 

Vinnie

 

 

Re: File Request Function

Megan
Dropboxer

Amazing news @VJG21!

 

Keep an eye out, and if you need anything else, let us know.  Enjoy the rest of your week! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Who's talking

Top contributors to this post

  • User avatar
    Megan Dropboxer
  • User avatar
    VJG21 Helpful | Level 5
What do Dropbox user levels mean?
Need more support?