Re: How to fix: Dropbox error 401

John G.23 · ‎04-07-2015

When trying to sync from items in mSecure between iPhone6 and iPad, It says "Dropbox Error The operation couldn't be completed (dropbox.com error 401)

Ed · ‎05-20-2015

Hi there

Sorry the the late response - are you still having issues?

Ed G
Community Manager @ Dropbox
https://dropbox.com/support

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Joe P.22 · ‎06-27-2015

I'm having the same problem using Photosync to transfer photos from my iphone 6 to Dropbox. I get Error 401 transfer could not be completed. Is there a way to fix this?

Mariedb · ‎06-29-2015

HI there!

It seems that the error that you see has to do with some characters in the names of files that are unsupported by Dropbox. You will have to rename these files to sync them.

You will find our more about unsupported characters here:

https://www.dropbox.com/help/145

I hope this helps!

Darin H. · ‎08-12-2015

How to fix: Dropbox error 401

daniel b.25 · ‎08-17-2015

How can I transfer some of my files to another storage location because my dropbox is full. I dont want to upgrade. I have enough money going out already on other apps, music.. etc...

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]