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Forum Discussion
How to remove underscore in files and folders
Two days ago, when I booted up my computer, all my Dropbox files and folders were underscored. Dropbox support advise that this is because one or more of my files contain an incompatible character in their name or path.
I therefore use the following link
https://www.dropbox.com/bad_files_check
I ran the files check and received a report:
“We didn’t find ay files or folders in your Dropbox that will cause syncing problems”.
Can you please advise how I can remove the underscore of all files and folders?
For example, is there any software that will address the incompatible characters ?
Thank you, Gregory
- Jay
Dropbox Staff
- Walter
Hey there Gregory ( Gregory C.3) - how are you today?
I just wanted to add my two cents on this one. Is it possible that you're on a Windows computer?
If so, and you're seeing that your files and folders are underlined (or underscored as you mentioned) but with no change on their names and paths it might be due to a specific folder setting (that's handled by your computer's OS of course, not Dropbox).
If that is indeed the case, you can remove the underline by following these steps:
- Open Control Panel.
- Choose File Explorer Options (should be on Small icons view to see it).
- Under Click items as follows, click Underline icon titles only when I point at them or Double-click to open an item.
- Click Apply, then OK.
I'm not sure if this is what you were looking for but I hope this information helps.
Let us know of any updates!
Hi Walter
Thank you very much for sending me info on how to remove the underscore. Fortunately, I had discovered this for myself a few days prior to your message.
Nevertheless, THANK YOU
Gregory
