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I can't upload corrupted jpg files from a USB drive after I installed Windows11.

I can't upload corrupted jpg files from a USB drive after I installed Windows11.

Whaletag
New member | Level 2

I can't upload corrupted jpg files from a USB drive after I installed Windows11. Dropbox keeps prompting me to upload these files but I can't.  Is there any way to fix this problem?

 

Thanks

 

Whaletag

1 Reply 1

Megan
Dropbox Staff

Hey there, @Whaletag, welcome to our Community! 

 

Would you mind walking me through the steps that you took or the error that you see on your end? 

 

Do you see a prompt coming directly from the Dropbox app? Also, do you wish to upload the content to Dropbox, or avoid that? 

 

Keep me posted, and we'll take it from there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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