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dumbquestion's avatar
dumbquestion
Explorer | Level 3
3 years ago

Not able to share a folder?

I am not able to share a folder but am only able to copy it and I don't understand why. Any suggestions out there?
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dumbquestion's avatar
dumbquestion
Explorer | Level 3
3 years ago
I believe it is just simply a folder on our computer for a check writing program. Have used dropbox for many years and this is the first time I have encountered this issue. I’m sure it is something that I am doing wrong, but I cannot figure it out.
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
dumbquestion wrote:
I believe it is just simply a folder on our computer for a check writing program.

Is the folder located inside your Dropbox folder? Typically you would get only the Send a Copy option when you're clicking on a file or folder that's not located within the Dropbox folder. In order to share files using Dropbox, they need to be in your Dropbox folder.

  • dumbquestion's avatar
    dumbquestion
    Explorer | Level 3
    3 years ago

    i think it has something to do with the folder is considered a ‘public’ folder. i don’t understand especially since it’s our computer?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi dumbquestion, it's possible that Rich is correct, in that this isn't a folder already located in your Dropbox folder. 

     

    Could you right click the folder and choose Properties to see what the location is?

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