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Not able to add shared folder to my Dropbox
Hi - they didn't have
File sharing on here...so i just picked this one. I am having trouble trying to download a shared file from email to go onto my dropbox account on my MAC...and unless I pay $20 no one will just get on a call with me (and I work in film and have not worked in several months)....so I'm hoping someone from The Community can help me
Well - I kind of figured it out....I gave them my old account email address, and it seemed to work....but I had specifically gotten a different account with my new email address....so I still don't know why it's doing that.
Thank you for your help!
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- Rich
Super User II
You'll need to explain the issue you're having, the steps taken, error message you're receiving, etc., before we'll know how to assist you.
A company I am working on a project with - emailed me a Shared dropbox file. I used to be able to click on it and it would automatically download into my Dropbox on my computer....but it doesn't.
I can click on the shared dropbox in the folder they sent in the email....but I can only view the files and I can't work on them (one time I hit upload and it started uploading all of MY files (including my personal taxes) to the folder the company sent me (I hope to gawd they didn't steal my identity!)....so I don't want to hit THAT button!
I need this file for work tomorrow. I also need this file to be able to be available to everyone that's shared, in real time as we are constantly making changes.
I also tried another thing and tried to do a Team Folder....and something, IDK what, is downloading on my desktop DB....I can't see what's downloading.
I also quit it and reopened DB (it didn't ask for my password), but it still didn't share.
Should I download the shared email file onto my desktop and then add that to my DB desktop? I just wasn't sure if it would be "shared" to make changes in real time...i.e. if I would "break" the sharing if I did that.
I hope this is enough information....I've included screenshots:
Here is what was sent to me in my email....and I clicked on the Add To Dropbox..
(link image has been broken, can not preview)
But as you can see....it didn't go into my dropbox on my Mac:
(link image has been broken, can not preview)
And this is what it looks like when I click on it in my email....but I can't edit/change the files that I need to :
Sorry - here is the image of the email that was sent to me (I had to edit the name/email....and this is SO not intuitive!):
