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Received a link to access files, but it's asking me to sign in; when I do I get an error

Received a link to access files, but it's asking me to sign in; when I do I get an error

mojalovaa
New member | Level 2

Hi
I receive files from dropbox and get the link for downloading when I wish to download files asks me that sign in to dropbox, I need to enter the user name and password, but when does that say that username or password is not correct, what can be the problem?

1 Reply 1

Mark
Super User II

Sounds like the link they have sent you is incorrect - and they've sent you one of the files URL instead. 

 

Ask them to resend the link making sure they follow https://help.dropbox.com/share/create-and-share-link


 


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    Mark Super User II
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