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Shared team folder not displaying on desktop

Shared team folder not displaying on desktop

Ian Dow
New member | Level 2
Go to solution

Hello. I have tried all the suggested solutions via the help centre. When admin sent the link it came as an invite to edit > go to folder, I clicked the link which takes me to dropbox via my browser, but there is no add to dropbox option that I recall from other shared folders. I have full access online via my browser, but cant for the life of me find a way to get it into my desktop dropbox folder. Help!

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

If they sent you a link its a read only folder so its designed to be viewable via the website only. The person who sent you the link needs to send you a shared folder rather than a link 🙂


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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3 Replies 3

Mark
Super User II
Go to solution

If they sent you a link its a read only folder so its designed to be viewable via the website only. The person who sent you the link needs to send you a shared folder rather than a link 🙂


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Ian Dow
New member | Level 2
Go to solution

Hello. Thanks for the reply.

Admin have tried to resend the link. This is what I get in my inbox (with personal details edited). Still cant get it on my desktop! I can see and access the restricted parent folders on my desktop, but the folder containing the one I need is empty

 

 

 

Hi Ian,

 s invited you to edit the folder "ACT" on Dropbox.

s said:
"Ok this is not a read only link it is a "can edit" share. Nor were the others but trying again!"

This folder can be found in ACT › ACT Core › ACT Central Finance.

Go to folder 


Enjoy!
The Dropbox team

 

Thanks in advance for any advice you can give.

Ian Dow
New member | Level 2
Go to solution

Problem solved. Probably the non read only link catching up, Thanks for your help.

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    Ian Dow New member | Level 2
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    Mark Super User II
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