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Sharing link doesn't work. Cannot share folders. Settings seem to be ok.

Sharing link doesn't work. Cannot share folders. Settings seem to be ok.

Dareman
Explorer | Level 4
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When I create a shared folder with editor rights for everyone with the link, everyone that I share it with get's the message: Link temporarily disabled.

For the life of me I cannot figure out what the issue is. Any ideas on how to solve this?

Dareman_0-1683540786801.png

 

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
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I see, thanks for the update @Dareman 

 

Would it be OK with you if we reached out via email to have a further look internally? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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5 Replies 5

Walter
Dropbox Staff
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Hi there @Dareman, sorry to hear about this.

 

It sounds like your shared links may have been banned. How long have you been having this issue? 


Did you get an email from Dropbox informing you about this perhaps?

 

Keep us posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Dareman
Explorer | Level 4
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Hi @Walter

 

thanks for the reply. That could be a possible reason. 
I just noticed today. Didn't use Dropbox for a while. Either the mail was long ago and I missed it or there wasn't one.

How can I remove this ban? 
I am clueless however as to why there might be one in the first place.

 

Thanks

Walter
Dropbox Staff
Go to solution

I see, thanks for the update @Dareman 

 

Would it be OK with you if we reached out via email to have a further look internally? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Dareman
Explorer | Level 4
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that would be greatly appreciated. Thank you!

I have revoked all my shared folders now, just to be safe.

Nancy
Dropbox Staff
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Hey @Dareman! I just logged a new ticket for you. 

 

When possible, please reply back to it, so that we can check this further.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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