Forum Discussion

Dareman's avatar
Dareman
Explorer | Level 4
3 years ago
Solved

Sharing link doesn't work. Cannot share folders. Settings seem to be ok.

When I create a shared folder with editor rights for everyone with the link, everyone that I share it with get's the message: Link temporarily disabled.

For the life of me I cannot figure out what the issue is. Any ideas on how to solve this?

 

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  • Walter's avatar
    Walter
    3 years ago

    I see, thanks for the update Dareman 

     

    Would it be OK with you if we reached out via email to have a further look internally? 

5 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi there Dareman, sorry to hear about this.

     

    It sounds like your shared links may have been banned. How long have you been having this issue? 


    Did you get an email from Dropbox informing you about this perhaps?

     

    Keep us posted!

  • Dareman's avatar
    Dareman
    Explorer | Level 4
    3 years ago

    Hi @Walter

     

    thanks for the reply. That could be a possible reason. 
    I just noticed today. Didn't use Dropbox for a while. Either the mail was long ago and I missed it or there wasn't one.

    How can I remove this ban? 
    I am clueless however as to why there might be one in the first place.

     

    Thanks

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I see, thanks for the update Dareman 

     

    Would it be OK with you if we reached out via email to have a further look internally? 

  • Dareman's avatar
    Dareman
    Explorer | Level 4
    3 years ago

    that would be greatly appreciated. Thank you!

    I have revoked all my shared folders now, just to be safe.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Dareman! I just logged a new ticket for you. 

     

    When possible, please reply back to it, so that we can check this further.

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