Forum Discussion

Stvno's avatar
Stvno
Explorer | Level 3
3 years ago
Solved

Stuck syncing on a file which doesn't exist anymore

My System is Mac Sonoma 14.1.1 and the dropbox stuck on a file which doesn't exist anymore. After I recognised the behaviour I deleted the file of the dropbox but it is sill on the sync mode. What ca...
Delete
desktop
sync
  • Megan's avatar
    Megan
    3 years ago

    Hi Stvno, would you mind sending me a couple of screenshots from your files as seen when you access your account on the web, and how the same folder looks locally inside your Dropbox folder? 

Stvno's avatar
Stvno
Explorer | Level 3
3 years ago

It is "up to date" but no existed folder is updating

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Stvno, could you try quitting the Dropbox desktop application from the menu bar, and then delete the cache folder to see if this helps?

 

Could you then try to add a single text file on the site to see if it syncs?

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