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I have the same problem. I bought 2 Synology devices. One for work and one for home. The one at home synced about 1TB in less than 1 week, but the one at work has the same symptoms as Jonathan. It updates in bursts. 30 or so files in the space of about a few seconds, then nothing for hours. The slowness doesn't seem to be related to download speeds, but due to the fact that nothing is being downloaded for long periods of time.
Pass 3rd year. I've still same problem with you 😞
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