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Re: Unable share folder with other person

Unable share folder with other person

servicemywealth
New member | Level 2

Please help to check why my account when I create a folder but unable click share with other people. System show *You've hit the limit of invites you can send per day. Try again in 24hours.* But I try on next day also same.

5 Replies 5

Walter
Dropbox Staff

Hi there @servicemywealth, sorry to hear about this.

 

It sounds like your shared links may have been banned. Did you receive an email from Dropbox informing you about this perhaps?

 

How long have you been getting this error?

 

Keep us posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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servicemywealth
New member | Level 2

Hi, I didn't received any email from Dropbox informing about this perhaps.

I just only know that 1 week ago when I want share folder with other person. 

May I ask how can solve ?

 

Thank you.

 

 

Walter
Dropbox Staff

Thanks for the additional details there @servicemywealth

 

Would it be OK if we reach out via email to have a further look internally?

 

Let us know here and we'll use the email address that's connected to your Community profile. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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servicemywealth
New member | Level 2

Ok

Walter
Dropbox Staff

Thanks a bunch @servicemywealth - you've got :envelope: 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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