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mykle's avatar
mykle
Helpful | Level 5
3 years ago

Unable to change Folder membership.

Im trying to add an external user to a folder within our team folder. This is a partner that we wish to grant access to a specific folder that has a natural place inside a larger project. When I clic...
dropbox business
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi mykle, what settings do you have enabled on for your sharing settings in the admin console?

  • witzyatty's avatar
    witzyatty
    New member | Level 1
    2 years ago

    I'm having the same issue others describe above.  I need to share some of my folders with external co-counsel.  Please advise if this is possible.  I cannot find a setting that allows me to share a folder as I could before I changed to dropbox business -- we both need to add to the folder and have it sync simultaneously.

    Thank you.

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi witzyatty, could you let us know exactly how you're attempting to share a folder with another user?

       

      Do you have any specific sharing settings disabled in your admin console?

      • witzyatty's avatar
        witzyatty
        New member | Level 1
        2 years ago

        Sure, I go into dropbox.coom and hit the share button.  I try to put in my co-counsel's email address, but it tells me he is not a member of the team and wont let me.  

        As far as I can tell, I have allowed sharing (without limitation).  I ran a test with my husband and while I can share a folder, he can only view or edit.  We cannot collaborate in a folder together which is what I need to have happen with this non-member

         

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