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Uploading multiple files via chrome failure.

Uploading multiple files via chrome failure.

philom
New member | Level 2

AMD Ryzen 9 3900X 12-Core Processor

64G DDR4 RAM

GTX R70 Graphics

64 bit Windows 11

Google chrome latest version

stable 270mb internet connection - Virgin Media

 

When I'm uploading multiple files to multiple locations via Chrome, it often looks like it's uploading, says "X minutes left", but nothing happens. But when I cancel the current file and redrag, it kicks into gear. So I have to go back and cancel then redrag and drop single files at a time, which is mind-numbingly frustrating and annoying when I'm uploading 20 odd video edits at once!

 

Any solutions to this? I've:

- restarted

- windows updates

- updated chrome

 

I can't really use another internet prog because my work security doesn't allow it

 

Thanks

1 Reply 1

Megan
Dropbox Staff

Hi @philom, welcome to our Community! 

 

In regards to the uploading issue you're facing when using Chrome, may I ask an approximate size of the files you're usually uploading? 

 

Can you try to restore your browser to its default settings and disable any browser plugins? Do you notice the same behavior on an incognito tab?

 

Let me know more, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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