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Why am I getting a "Can't save" error message when I try to save a scanned doc?

Why am I getting a "Can't save" error message when I try to save a scanned doc?

soid
Helpful | Level 5

I scanned a documented and it's showing the error "Can't Save. There was a problem saving the file. Try again later"

I tried to disable wifi and use mobil internet to no avail. The internet works fin in the browser. Why can't I just save the scan in the files then? Ah so disappointed! Is there a way for me to save the document somehow?

I'm on iOS 13, iPhone Pro Max, Dropbox Plus plan and there's more than 1TB free space.

11 Replies 11

NicciSmith
Explorer | Level 4

 

This has worked - thank you

Daphne
Dropbox Staff

I'm happy to hear that did the trick @NicciSmith!

 

If you need anything else, don't hesitate to give me a nudge here. :grin:

 

Hope you have a wonderful day!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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