cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why are .wav files not supported within Dropbox now?

Why are .wav files not supported within Dropbox now?

Chriseh_62
Explorer | Level 3
I use Dropbox on a variety of manners, but one of the main reasons I use it is to transfer music projects between myself and a collaborator miles away from me. I recently tried to upload a folder with a project in it and a message came up stating that Dropbox does not support. Wav files and they can not be transferred.

I have seen a similar message posted by someone but I did not see a resolution or explanation. I have tried a different browser but always it is the same result, Dropbox will no longer transfer. Wav files. Dropbox support doesn't exist so it is up to Community to help me with a solution or I guess use a different software.
Thank you,
4 Replies 4

Chriseh_62
Explorer | Level 3

Sorry all, I may have over stated the issue. Upon further review it would seem that DropBox does transfer .wav files, it was just some that would not send although others were fine. I don't understand what the issue was with the few .wav files that wouldn't send from the folder, but at least I may be able to carry on using Dropbox. 

Happy New Year all.

thank you,

Chris

Mark
Super User II

Dropbox supports all file types - it does not stop any time of file being sync'd. It may, however, limit what is played back via the website etc. in previews. 

 

Do you have a screenshot of the error?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Chriseh_62
Explorer | Level 3

Hi Mark,

 

No I do not but I will capture it next time I see it. I also don't know what exactly what was on those specific files either. It is part of the keyboard part in the song, but I will need to hear back from my friend to see if he notices something missing when he listens to the song. 

Mark
Super User II

If it was uploading as part of a package make sure there are no "odd" characters in as that could cause an issue. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
  • User avatar
    Chriseh_62 Explorer | Level 3
What do Dropbox user levels mean?