Why can't I open Smart Synced online-only files?

[SherryCooper]

Hi, 

I've been using the smart sync function to save space on my Mac. It has been working very well until today. 

When I try to open any files that are set to online only, they will not open. However, when I choose local, they do open. 

These files opened fine yesterday, but now today they won't. It's not just a small number of files. it's ALL of them. 

[JonShad]

Hi - now it seems to be working normally, 100% of the time.

Offline works, and did work.

I haven't knowingly changed anything, so I can suggest what might have happened to make it work.

Thanks for the follow-up.

[Walter]

Glad to hear it's sorted now and thanks for keeping me in the loop too @JonShad

See you around the Community and have a lovely week ahead!