Zero bytes on MAC ventura

[nmrjorge]

Hello

1st time here

I've having a serious issue in Mac with dropbox.

I use Mac to edit DICOM files. For each exam I have 1000+ files. So the zero files are driving me nuts, because may 3rd party software gives me error messages (zero bytes) and I can't open the exam.

Opening each one of the 1000+ files that are needed for each image is insane and not a possible option.

Other problem that I have is that I can't get the "Make available offline" option with the right mouse click.

So. Really in need of help here! I'm a user of Dropbox in Mac for more than 5 years and I really loved it until now. Nowadays I'm thinking in other cloud options!

best regards,

Nuno Jorge

[Jay]

Hi @nmrjorge, thanks for bringing this to our attention.

What options do you see when you right click the files in Finder? 

Do you see the same options when right clicking folders?

A screenshot of this would help greatly!