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good reader will not connect with dropbox

good reader will not connect with dropbox

trotfx
Helpful | Level 5
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hi when trying to access dropbox via goodreader i get the following error message: ERROR invalid server response: HTTP/1.1 400 Bad Request.

on my other Ipad I didnot experience any problems.

 

 

1 Accepted Solution

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Rich
Super User II
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@trotfx wrote:

ERROR invalid server response: HTTP/1.1 400 Bad Request.


Are you using the latest version of the Goodreader app? One of the reasons for error 400 is an app that uses Dropbox API v1, which was retired last year. Any app still using API v1 to connect to Dropbox would fail with a 400 error.

 

You need to make sure you're using the current version of the app, assuming that it has been updated to use API v2. If this continues to be a problem, you'll need to contact Goodreader Support for further assistance as only they can troubleshoot their application.

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5 Replies 5

Lusil
Dropbox Staff
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Hey there @trotfx!
 
Could you please send us a screenshot of the error message that you’re seeing (omitting any personal info) so as to have a better understanding of your concern?
 
Thanks in advance! :upside_down:

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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trotfx
Helpful | Level 5
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hi Lusil,

 

this is the msg. GR dropb.jpg

Rich
Super User II
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@trotfx wrote:

ERROR invalid server response: HTTP/1.1 400 Bad Request.


Are you using the latest version of the Goodreader app? One of the reasons for error 400 is an app that uses Dropbox API v1, which was retired last year. Any app still using API v1 to connect to Dropbox would fail with a 400 error.

 

You need to make sure you're using the current version of the app, assuming that it has been updated to use API v2. If this continues to be a problem, you'll need to contact Goodreader Support for further assistance as only they can troubleshoot their application.

trotfx
Helpful | Level 5
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hi Rich and Lusil,

 

thanks for your support. I just reinstalled GR on my Ipad and now it works.

@Rich maybe it was the older version.

Robert

Lusil
Dropbox Staff
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Thanks for keeping us in the loop, @trotfx!
 
If you have any other questions in the future, just give us a shout. In the mean time, have a wonderful weekend ahead! :laughing:

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Lusil Dropbox Staff
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    trotfx Helpful | Level 5
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    Rich Super User II
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