cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

how to re activate an expired link?

how to re activate an expired link?

Martin B.4
New member | Level 1

hello,
i have recived a link, but ir has expired 3 days ago. haw can i re activate that link? its possible?

6 Replies 6

Rich
Super User II

Contact the person that gave it to you and ask for a new one.

Martin B.4
New member | Level 1

no way, this person is on vacations.
may be she could re activate a link from his web dropbox?

Mark
Super User II

Unfortunately the only person who can do it is the original person who sent it.

As Rich said she needs to get you a new link or go to www.dropbox.com/links and change the expiry date of the link if its still accessible. Ultimately, however, the only person who can do it is the originator of the link.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Arnaud P.3
New member | Level 1

Hello, 

 

Could you reactivate this link : 

[Link removed by Moderator]

We moved some folders this morning but another person did a very big mailing with this link embeded.

It will help us a lot if you could re-activate it.

Best,

Arnaud,

Rich
Super User II

Links cannot be reactivated like that. When you move, rename or delete a file or folder, any links pointing to them become invalid. You'll need to create a new link.

Mark
Super User II

All you can try and do is put then files back EXACTLY where they were. 

Other wise, no, they cannot be re-activated 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
  • User avatar
    Rich Super User II
  • User avatar
    Arnaud P.3 New member | Level 1
  • User avatar
    Martin B.4 New member | Level 1
What do Dropbox user levels mean?