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"check your internet connection and try again" When trying to share a file?

"check your internet connection and try again" When trying to share a file?

MarthinGrobler
Explorer | Level 3

Trying to share a file, but when I enter some email addresses I get the following messages ""check your internet connection and try again". Other email addresses works 100%.  Working on a Macbook Pro. 

54 Replies 54

bights
New member | Level 2

same problem. fix it

SteveMcRory
New member | Level 2
Same issue here. When I use the phone up app, I have no problem. It appears to be just on the desktop. Also it seems like I can share with emails in my address book but outside emails I cannot.

Dnktechy1199
New member | Level 2

Hello everyone,

 

At first I would like to apologize if this question is asked before. I searched few pages but couldn't find an answer.

 

I got the message "check your connection and try again" when I tried to share a folder with non-Dropbox users. Is it an error? And how can I fix it ? If I recall correctly, I can share a folder with a non-Dropbox user and this user needs to register.

 

I can share with Dropbox users just fine. I also set no-proxy. I use Dropbox on Mac OS.

 

Thank for viewing, any answers are appreciated.

Screen Shot 2020-10-25 at 8.03.49 PM.png

 

MarkR10
New member | Level 2

I have the same issue when on the desktop, "check your internet connection and try again".

 

When I go to the web version it simply tells me the person is not part of my dropbox team.  I have never had an issue in the past trying to share files with someone outside of my dropbox team.

 

Please fix this.

 

blangela
New member | Level 2

 

I'm having same issue. Have not yet tried to share using web interface. Have rebooted multiple time.

Please fix ASAP!!!

 

Bob

CindyWil
New member | Level 2

I have exactly the same problem.

Burburb
New member | Level 2

I've the exact same issue just today, also on a Mac. The web version works fine. Syncing also works fine. Just the email validation in sharing gives the error. Version is v108.4.453

Ken18
New member | Level 2

I am having the same issue. Message when I try to share a folder: "check your internet connection and try again".

I'm using Dropbox on a PC with Windows 10. To try to fix things I deleted Dropbox, then downloaded and reinstalled it. I was able to share folders around two weeks ago, now I can't share with anyone, including myself. Internet connection when tested is working just fine.

Righ
Explorer | Level 4

 


@MJacksonJustin wrote:

Hopefully this thread will give us the correct answer,  Try out this (link removed) solution, 

xxx


This appears to be spam as the link is to what appears to be a copy of this thread, but with another gratuitous link to a marketing webpage. Righ

G1nger0g
Explorer | Level 3

I have exactly the same problem.  I have been trying for three days now to share a file that has become mission critical.  I have tried all the rebooting etc and no change.  Come on Dropbox get this fixed.

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