Can I restore a previous version of my Dropbox account from last year?

[dpujara]

My Dropbox got synced incorrectly on a certain date in 2023. Can I get a snapshot of my Dropbox from that day in 2023? I don't mind paying for it.

Thank you

[Nancy]

Hey @dpujara! Thanks for posting on our forum. 

Can you send me more info on what’s happened exactly, so that I can further help? 

Any screenshots you can send are appreciated, too. 

Keep me posted.

[dpujara]

Hi Nancy,

Last year, I ran a non Dropbox faulty sync with unintended consequences, where some of my critical files on Dropbox either got deleted or got replaced with files from over a month back. This happened some days after 8/30/2023. So, I know for sure that the files from 8/30/2023 were kosher. So, if I can have a zip of my entire Dropbox from 8/30/2023, I'll be in good shape. Thank you very much.

[Rich]

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@dpujara wrote:

So, if I can have a zip of my entire Dropbox from 8/30/2023, I'll be in good shape.

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That's wouldn't be possible. Files can only be restored if they were deleted/changed within the recovery period for your account (30 days for Basic, Plus, and Family accounts).