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Deleted File NOT Restoring

Deleted File NOT Restoring

KatKen
New member | Level 2
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We had someone accidentally delete the wrong document. I know how to restore files - go to deleted files and click restore, etc.
I have done this half a dozen times on two different browsers (Edge and Opera) and it keeps SAYING the file is restored but it just keeps showing back up in our deleted files.
What do I do?!

1 Accepted Solution

Accepted Solutions

Knayz
Helpful | Level 5
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Now all files have restored properly after some hours. I haven't do any thing. I think it was some freeze on server.

View solution in original post

7 Replies 7

Moralcua
Helpful | Level 5
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I have the same problem with the same result and I dont know what to do more.

 

I can see the file in the deleted files windows. I can use the restore option, and it says its restored. The file disappears from that window, but he is not restored, and when I change the window or refresh it the file appears again in the file deleted window...

 

I tried with some others deleted files and its the same.

Knayz
Helpful | Level 5
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I have the same problem. It's a bug.

Moralcua
Helpful | Level 5
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I really need that file. Its a bug with solution?

surajk63
New member | Level 2
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Hello,

 

I deleted a folder, but when I try to restore it, it keeps on showing the message restoring, but it doesn't.

 

Could you help me restore it please?

 

The folder which I need to be restored is in 

 

applications/php/development/laravelApps/***

 

Thanks in advance.

Megan
Dropbox Staff
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Hey everyone, thanks for posting here! 

 

Out of curiosity, did you all try a different browser, just to check if the behavior there is the same? 

 

Keep me posted, and we'll take it from there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Knayz
Helpful | Level 5
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Now all files have restored properly after some hours. I haven't do any thing. I think it was some freeze on server.

Moralcua
Helpful | Level 5
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Fixed! I did not do anything either, but the files just get restored.

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Top contributors to this post

  • User avatar
    Moralcua Helpful | Level 5
  • User avatar
    Knayz Helpful | Level 5
  • User avatar
    Megan Dropbox Staff
  • User avatar
    surajk63 New member | Level 2
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