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Files don't exist. Why?

Files don't exist. Why?

Meveland
New member | Level 2

I'm using Mac Monterey OS. I logged into my account today and it is completely empty on content.  I went to my browser history and clicked on a dropbox file that I accessed the last time I used dropbox and it was working fine.  I got the message, 'file doesn't exist.'  What happened?  I don't have anyone else on my account that I share with.

3 Replies 3

Re: Files don't exist

Megan
Dropboxer

Hi @Meveland, let's jump straight into this! 

 

When you access your account's Events page, what do you see there? 

 

The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing folders.  

 

Keep me posted on the results!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Files don't exist

honkycats
Explorer | Level 3

Thank-you for responding.  I figured it out.  My browser was defaulting to a previous free account I set up.  I logged out re-signed in and I was back in business.  Thanks again!

 

Re: Files don't exist

Hannah
Dropboxer

Glad to see you figured this out, and thanks for keeping us updated, @honkycats!

 

If you come across any other issue, let us know.

 

See you around the Community!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropboxer
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    honkycats Explorer | Level 3
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    Megan Dropboxer
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