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I can't access my files since I can't find them.

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I can't access my files since I can't find them.

MoMo9
Explorer | Level 3
November

I've used Dropbox for years. It has alot of my work on it. This morning I uploaded some files and it asked me to sign back into Dropbox which I did. My new file was uploaded but I think it created a new Dropbox account because my old files are missing and I can't find them. Please help.

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EvanDBX
Dropbox Staff
November

Hi @MoMo9 thanks for posting!

 

In case you accidentally created a new account while trying to sign back in, the you can use these steps to sign out of the wrong account and then back to the correct one.

 

Let me know if this helps!

Evan
Community Moderator @ Dropbox
dropbox.com/support


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