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I can't edit my Paper docs. Any ideas?

I can't edit my Paper docs. Any ideas?

RachelN1
Explorer | Level 4
Go to solution

Screenshot 2019-09-30 at 18.42.07.png

 

 

 

 

 

Hi guys, I can't seem to edit my documents anymore. The top banner has been removed and when I open a new paper doc I don't have the ability to type/edit.

 

Screenshot 2019-09-30 at 18.43.02.png

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

Hello Rachel - how are you today?

As it seems your browser's acting up, could you try clearing its cache, an incognito window or even a completely different browser (with no extensions or plugins running) and let me know if you're still noticing this?

Thanks in advance and welcome to our Community too @RachelN1!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Walter
Dropbox Staff
Go to solution

Hello Rachel - how are you today?

As it seems your browser's acting up, could you try clearing its cache, an incognito window or even a completely different browser (with no extensions or plugins running) and let me know if you're still noticing this?

Thanks in advance and welcome to our Community too @RachelN1!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

RachelN1
Explorer | Level 4
Go to solution

Thanks Walter.

That helped!

Walter
Dropbox Staff
Go to solution

Thanks for the quick response and update on the matter Rachel - I appreciate it.

All's well that ends well as they say I guess - right?

Should you ever come up with a Dropbox question, please let me know; I'll be more than happy to follow up.

Enjoy the rest of your day!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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    Walter Dropbox Staff
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    RachelN1 Explorer | Level 4
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