Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Hi guys, I can't seem to edit my documents anymore. The top banner has been removed and when I open a new paper doc I don't have the ability to type/edit.
Hello Rachel - how are you today?
As it seems your browser's acting up, could you try clearing its cache, an incognito window or even a completely different browser (with no extensions or plugins running) and let me know if you're still noticing this?
Thanks in advance and welcome to our Community too @RachelN1!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hello Rachel - how are you today?
As it seems your browser's acting up, could you try clearing its cache, an incognito window or even a completely different browser (with no extensions or plugins running) and let me know if you're still noticing this?
Thanks in advance and welcome to our Community too @RachelN1!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Thanks Walter.
That helped!
Thanks for the quick response and update on the matter Rachel - I appreciate it.
All's well that ends well as they say I guess - right?
Should you ever come up with a Dropbox question, please let me know; I'll be more than happy to follow up.
Enjoy the rest of your day!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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