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MariaD2's avatar
MariaD2
Explorer | Level 4
1 year ago

I can't move multiple files to a folder on the site, the Move option disappears when I try this

I hope I am the problem here, but I simply cannot find a way to move multiple files to a folder... As I select the second file, the MOVE option disappears. Also, when I choose to COPY instead, I ha...
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MariaD2's avatar
MariaD2
Explorer | Level 4
1 year ago

Yes, I have and got the same behaviour

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

That's strange, indeed. Can you also clear your browser's cache and let us know if that helps at all? 

  • MariaD2's avatar
    MariaD2
    Explorer | Level 4
    1 year ago

    What? No, clearing caches does not make a difference...

     

    It's a product functionality that is so basic, I thought would be included in the not cheap subscription.

     

    I want to select multiple pictures and (a) create a folder with them or (b) move them to an existing folder.

     

    Do you have either of these options hidden somewhere?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      You should be able to select files and move them in bulk through the website (no matter what plan you're on), so there's definitely some kind of issue here.

       

      Can you please describe the steps you're taking, to make sure we're not missing something?

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