I openned drobox today with a WELCOME TO DROPBOX message. Everything is gone.

[InvertedPilot1]

I openned drobox today with a WELCOME TO DROPBOX message. Everything is gone.

There is nothing in deleted items although there should be something for 30 days.

Nothing was permanently deleted.  It should still be there. 

I just arrived from overseas after 10 years and I am wondering if something is going on that dropbox is not telling me. 

[InvertedPilot1]

I am NOT new.  I have been a user for 7 years.

[Jay]

Hi @InvertedPilot1, thanks for bringing this to our attention.

Just for clarification, is this the first time you've logged into your account after 10 years?

This will help me to assist further!

[InvertedPilot1]

No, I logged in after being overseas. I used it on Tuesday.  On Wednesday there was nothing there. 
I am an experienced user and rely on it for all our shared work documents. 

[Walter]

Hey @InvertedPilot1, sorry to jump in here, but have you ensured that you're looking at the correct email address?

Maybe you created a new account under another email address of yours instead of logging into your existing account? 

[InvertedPilot1]

I do not think there is anything nefarious.  But I really need to find out what happened to the files.  It appears my account was reset. Thank you . 

[InvertedPilot1]

No sir, even my main desktop in my office (I am travelling) no longer synchronizes. 

[Walter]

Do you see any sign of your missing files in your events page or in the deleted files page perhaps @InvertedPilot1?

[InvertedPilot1]

No sir.  It is like I just set up a new account.

[Nancy]

Hi from me as well, @InvertedPilot1!

Out of curiosity, have you also checked your Security page on www.dropbox.com? Do you see any linked devices, or past sessions?