Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Help! I recently moved my files to OneDrive and downgraded my dropbox (all my files were deleted from Dropbox). However I realised that a very important folder didn't survive the transfer. This was all less than a month ago. Is there a way to retrieve the folder?
Any assistance gratefully recieved!
Hey @Sunshine5,
You can find out how to recover or restore deleted files/folders here. As long as it's within 30 days, you should have no problem recovering your files. You can find out more about how far back you can review/store files in this article.
Regards,
Dropbox Community Team
Hey @Sunshine5,
You can find out how to recover or restore deleted files/folders here. As long as it's within 30 days, you should have no problem recovering your files. You can find out more about how far back you can review/store files in this article.
Regards,
Dropbox Community Team
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!