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AmandaNT's avatar
AmandaNT
New member | Level 2
8 years ago
Solved

Move some files from Dropbox to external drive, and then delete those files from my account

I have 140GB of files which I need to pass on to another designer via an external hard drive. How do I take everything off my Dropbox (I won't need them anymore) and put them onto an external drive f...
Delete
sync
  • Elixir's avatar
    Elixir
    8 years ago

    Hello Amanda,

     

    I imagine you are syncing the files to your computer hard disc. You can copy the files/folders from your computer hard drive to the external hard drive. Dropbox folder is just like any other folder in your computer, whatever you save inside the Dropbox folder, it is replicated in the Dropbox cloud and any other connected devices. If you no longer required those files, you may delete those files from your computer, and it will be deleted from Dropbox cloud, so would not take up space anymore.

     

    However, note that if it is a shared folder with others, the files will also be removed from their Dropbox account/devices. If you do not want that way, please get back to us. There are ways to unshare a folder, and remove the files only from your Dropbox account, but not from other members. 

frogtoastie's avatar
frogtoastie
New member | Level 2
8 years ago

Simply cut and paste the files from your dropbox to the external hard drive.. this will add them all to the drive and remove them from DB at the same time :-) 

sigridbwallace's avatar
sigridbwallace
New member | Level 2
8 years ago

how do you access the cut feature in dropbox? when right cliking a file the cut option is not there

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
     
    Are you trying this from the Dropbox folder on your computer? If so, please note that you should be able to do this as you would for any other folder. 
     
    If you’re trying to do have a file that’s on the website available in a folder on your computer, you’d have to download the file/folder in question and save it locally. You can do this by following the steps below:
    1. Sign in via the website. 
    2. Click on Files. 
    3. Hover over a file/folder so as to allow the box on the left-hand side to appear - click on the box to select the file in question. 
    4. Click Download that should appear as an option on the right-hand side of your screen.  
    If this doesn’t resolve your concern, please provide a bit more info on the matter and send a screenshot of the behavior you’re experiencing (omitting personal info) so as to have a better understanding of what you're seeing. 
     
    Thanks in advance! :grin:
    • davidsiudmak's avatar
      davidsiudmak
      New member | Level 2
      7 years ago

      I too am using Dropbox with an external hard drive. However, I recently just purchased a laptop that requires me to disconnect the external drive from time to time. Will it have to sync every file each time I reconnect or is this current syncing, which it's doing with the new laptop, a one-time occurrence? And how can I avoid a total-sync with new computers in the future? Thanks.

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago
        Hey there, davidsiudmak. 
         
        Initially, I wanted to mention that if you have the Dropbox folder to an external drive, the Dropbox folder must be available when your computer boots and before the Dropbox desktop app starts. However, you mention that:
         
        davidsiudmak wrote:

        I recently just purchased a laptop that requires me to disconnect the external drive from time to time.

        Please bear in mind that if the desktop app starts before such a drive mounts and gets recognized by your computer, you'll see an error. Dropbox will then give you the opportunity to relink your Dropbox account or exit if it can’t find your Dropbox folder.
         
        If the external drive is disconnected from the computer while Dropbox is running, there's a small chance that the app will start deleting files before realizing that the entire drive has been removed.
         
        Although the desktop app should just index for changes instead of syncing again, in general, if the Dropbox folder is located on media that becomes unavailable, you may see problems including:
        • Unwanted deletions
        • Poor syncing performance
        • Issues with extended attributes
        • File system incompatibilities
        As per your last query, please remember that using Dropbox on your computer is just like using any other folder on your hard drive, except the files you drag into your Dropbox folder automatically sync online and to any other devices linked to your account. 
         
        This would mean that you have to make the Dropbox folder available on your computer. In other words, the first time you download and install the desktop app, syncing is necessary to ensure that you have your files available on your device. 
         
        I hope this helped to some extent. :slight_smile:
  • Derick Melander's avatar
    Derick Melander
    New member | Level 2
    6 years ago
    Hi, I have selective sync set up on my hard drive. I went and selected a folder, selected “copy”, went to my external drive and selected “paste”. Then I went back to my hard drive and deleted the folder. Now when I go to my external and try to open the files they are not actually there even though they look like they are. They are all incomplete files as they were online only. What a mess! Please advise.
    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Hey Derick Melander, thanks for nudging us on this thread. 

       

      Smart Sync helps reduce the amount of space your files take up on your hard drive by marking them as online-only. By doing so, only information about the file, such as the file name, location, and date the file was updated is downloaded. If you want to edit the file, you'll have to make it local again. 

       

      Having said that, I'd recommend restoring the file you deleted, letting it sync again to your Dropbox folder, setting it from online-only to local, and then copy-pasting it to another location outside of your Dropbox folder. 

       

      Let me know how it goes, thanks!

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