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My files won't RESTORE.

My files won't RESTORE.

VoiceOvers4You
New member | Level 2

I can see all the files I want to restore in the DELETED directory.
When I select them, it says RESTORING FILES.

Then I see the blue circular icons next to the files.
Then they disappear as if they have been restored.
However when I look in the destination (original) folder, they aren't there.
Then when I look in the DELETED folder - they are there once again as if they never were restored.
Please advise.

1 Reply 1

Jay
Dropbox Staff

Hi @VoiceOvers4You, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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