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so I used the Albums feature of the Dropbox App very intensively, it was just perfect.
Suddenly it disappeared. The Support told me, that, well it was turned down.
My lots of albums? Are gone.
My hours of work? Are gone.
When did it happen? of course two days after they charged another year of dropbox.
So my really fancy idea is: Bring back the Albums and never again just deactivate such a feature without telling the customers!
If that is not possible, I will need to look for an other cloud operator. Maybe you can suggest one?
Thank you very much in advance.
For me it's a disaster. If they don't bring it back, I have to rebuild the Albums for days in different provider and let Dropbox back. I don't can understand a decision like that!
I also cant find any of the albums I created on the android app and i'm using version 272.2.6 of the app
Without warning, the albums feature disappeared. I've been using Dropbox since 2006, and have been a paying customer for the last several years, using it for business photos. I depended on the albums feature to find photos quickly for projects I was working on. Without that feature, I now have to scroll through thousands of photos to find the one I want...
Why would the company think taking the albums feature away (without warning, I might add again) was a good move?
I've been on the forum and have seen many, many unhappy customers for the reasons I outlined above. Most changes occur to improve a site, this change certainly did not.
As a person who works in IT for 25 years I can say that you've handled this very poorly.
Personally, I haven't used albums that much (because they were hard to use, and the sharing was not working all the time), but I can imagine that many people have spent a great amount of effort to organize their photo collections into albums and now you have just destroyed that effort without giving them any kind of alternative or event automatic migration of albums into folders (or something).
As a paying customer I'm wondering what's going on at Dropbox to make such poor decisions, and if I should perhaps think about taking my files elsewhere?
You have got to be kidding me. I thought I did something stupid. I have been trying and trying to find the albums I made for WORK
time to find a new place
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