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Recover backup copy

Recover backup copy

Bradk
New member | Level 2
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Hello all, today while using my SMS backup & Restore app, I backed up messages and used the same name as a previous backup'd copy. It did NOT append to the original file, like I thought it was supposed to, but copied over it. So now I have 153mb file instead of the original 2.5gb file 🤦🏻‍:male_sign:, in my Dropbox. Any idea if I can get a back up of the original file from Dropbox? Thanks!

1 Accepted Solution

Accepted Solutions

Nancy
Dropbox Staff
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Hi @Bradk, and welcome to our Community. 

 

Can you please check these steps, and let me know if you can see and restore the previous version of your backup file, before it was overwritten? 

 

Keep me updated!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Nancy
Dropbox Staff
Go to solution

Hi @Bradk, and welcome to our Community. 

 

Can you please check these steps, and let me know if you can see and restore the previous version of your backup file, before it was overwritten? 

 

Keep me updated!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Bradk
New member | Level 2
Go to solution
AMAZING! Finally something actually works the the way it's supposed to. Thanks for the quick reply and the superb resolution. I just knew there had to be a way! Sincerely, Brad

Nancy
Dropbox Staff
Go to solution

Glad to hear this helped, Brad! If you need something else, I’ll be around the Community.

 

Cheers!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Bradk New member | Level 2
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