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The DELETE button is greyed out

The DELETE button is greyed out

Ron Hummel
Helpful | Level 5

Am trying to delete an entire folder's worth of songs I don't want, but the DELETE button is greyed out on all of them. I am the administrator of that dropbox.  Help?

1 Accepted Solution

Accepted Solutions

Ron Hummel
Helpful | Level 5

I just figured out out...had to first "unshare" the files, and then I was able to delete them.  Thanks anyway Megan!

View solution in original post

4 Replies 4

Megan
Dropbox Staff

Hey there, @Ron Hummel, let's jump right into this! 

 

Is it safe to assume that you're trying to delete content, using our website? 

 

Have you tried a different browser altogether, or an incognito tab on your current one? Also, is there a chance of that folder being a shared one?

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Ron Hummel
Helpful | Level 5

I just figured out out...had to first "unshare" the files, and then I was able to delete them.  Thanks anyway Megan!

Megan
Dropbox Staff

No problem @Ron Hummel!

 

Glad to know everything is back on track! 😎


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Ron Hummel
Helpful | Level 5

I was able to figure this out and get the DELETE button to revert back to functioning. Thanks-

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    Ron Hummel Helpful | Level 5
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    Megan Dropbox Staff
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