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Why am I being asked for admin permission when I delete files and folders?

Why am I being asked for admin permission when I delete files and folders?

Bill47pi
New member | Level 2

I'm the only user of my computer and when I try to make a deletion I'm told I need administrator permission.  

1 Reply 1

Re: Can't delete files and folders without administrator permission

Not applicable

Hello @Bill47pi!

 

If you are using the desktop app, I recommend that you uninstall it and then reinstall it. If you are using https://www.dropbox.com, then I recommend that you clear your browser cookies and cache. I have provided step-by-step instructions, below:

 

How to Clear Browser Cookies and Cache

Chrome:

  1. On your computer, open Chrome.
  2. At the top right, click More (the three dots)
  3. Click More tools then
     Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

Firefox:

  1. Click the menu button and select Preferences.
  2. Select the Privacy & Security panel and go to the Cookies and Site Data section.
  3. Click the Clear Data… button. The Clear Data dialog will appear.
    • Cookies and Site Data (to remove login status and site preferences) and Cached Web Content (to remove stored images, scripts and other cached content) should both be check marked.
  4. Click Clear.

 

I hope this helps!

 

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