Why did all of my files disappear?

[Mark H.2]

A folder that is owned by me and shared with two others is now empty. What happened to all of my image files? How do I get them back?

[Justin L.14]

I see issues similar to what I'm experiencing above.  What in the world happened to all of my files?  I was just accessing earlier today....

C'mon Dropbox - we pay for this service. 

[Guilherme L.]

Same here.

ALL files vanished without trace!

Two days ago they were here, but now they simply vanished! ALL files!

Please help ASAP!

[Guilherme L.]

The restore of files was enabled. All good now.

Tks!

[Terry A.2]

I would like to add my two cents 

I too lost a huge amount of files. Random tho. Some various photo files so doc files. But when I say some, I mean thousands of files. I was in shock. 

Luckily I was able to restore ( trash an, click on deleted file and the restore ) 

but why did this happen ? We pay good money for Dropbox. I understand that 

things happen but I would like reassurance that the bug is being fixed as I have no intention to keep restoring files in the years ahead. 

[Arnie S.1]

All my files are gone. Just folders remain... Not OK!  Any word from Dropbox?? 

[Kenneth A.4]

All of my folders except one disappeared recently.  The same with my wife's Dropbox folders.   In my Events it said I 'left' certain folders.   It appears that I stopped being a person sharing that folder, even tho I created it.   Dropbox did it, I didn't.   In the web interface there is an option to 'Rejoin' these folders.    I rejoined and all of my folders and files now show up.   They were not deleted.

[Paul M.112]

Currently puzzled: Dropbox icon disappeared from menu; now Dropbox is busy re-syncing thousands of files.  Luckily, I have up-to-date copies of all my "important" and "active" business-related files on my Mac Mini. Hopefully I won't need them. stay tuned - more details of interest if and when they occur.   - PM

[Carl W.1]

I am missing files in folder that were not shared, and I haven't deleted. Looking back to a folder I archived on DB years ago I see the folders are the but are empty. This is terrible! I have ten of thousands of files on here and sync with my PC that are work related. Periodically I go looking for something and its just gone! No idea what I am missing!

[Moiz A.]

At least 10gb of our files are missing in our Business Dropbox account. What's going on? 

[Michelle J.8]

I can access my files on my tablet but I am on a Mac and I cannot access a single file.  The home page is blank!