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disappearance of files upon downgrade from business to normal user

disappearance of files upon downgrade from business to normal user

William Spiteri Bailey
New member | Level 2

Dear Sir/Madam,

 

Mt profile has this morning changed from business to normal and it seems I do not have access any longer to any file.

1 Reply 1

Jay
Dropbox Staff

Hi @William Spiteri Bailey, thanks for bringing this to our attention.

 

Are the missing files visible on the deleted files page? Does the events page show any changes?

 

Were you a team member or a team admin when you left the Business plan?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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