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Submit button greyed out in developers

Submit button greyed out in developers

pankajetal
Explorer | Level 3
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I'm not able to submit after making the changes in permission, to test API, as submit seems to be greyed out.   

 

pankajetal_0-1681826409953.png

 

1 Accepted Solution

Accepted Solutions

Greg-DB
Dropbox Staff
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Thanks. Can you let me know which web browser you're using, and the version number of that web browser?

 

I just tried this myself and I was able to apply changes by clicking the button while it's greyed out, so we'll need to try to reproduce the particular issue you're seeing.

View solution in original post

11 Replies 11

Greg-DB
Dropbox Staff
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Thanks for the report! To clarify, if you do try to click the greyed out "Submit" button, does the change work?

 

I see that there's a styling issue with how these buttons are displayed. I'll ask the team to fix that up.

 

In my testing the button is still working for me though, but if it's not working for you please let me know. In that case, it may be helpful if you can share a screen recording showing the issue, with the JavaScript console open to show any errors that may be occurring.

pankajetal
Explorer | Level 3
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Nope the changes didn't go into effect. Normally it's not greyed out when I don't select any option and I do see the button. 

 

pankajetal_1-1681832520510.png

 

But as soon as I select any permission button it gets greyed out.  

Greg-DB
Dropbox Staff
Go to solution

Thanks. Can you let me know which web browser you're using, and the version number of that web browser?

 

I just tried this myself and I was able to apply changes by clicking the button while it's greyed out, so we'll need to try to reproduce the particular issue you're seeing.

ozbcoz
Explorer | Level 3
Go to solution

I am also getting this. I click on the Save button and then the Undo Submit box comes up. Can't click on submit - the permissions go back to blank checkboxes and when I do a test the error message says 

Error in call to API function "files/upload": Your app is not permitted to access this endpoint because it does not have the required scope 'files.content.write'. The owner of the app can enable the scope for the app using the Permissions tab on the App Console.
400

 

I had clicked on that prior to save.

In the browser developer console I see :

 

pkg-core-inject-css.min-vflawql8P.js:1
GET https://cfl.dropboxstatic.com/static/metaserver/static/css/developers/app-info.scss net::ERR_ABORTED 404

 

Jim Carey

ozbcoz
Explorer | Level 3
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I have now tried Firefox, Chrome and Edge - all updated as updates come out.

 

As I said in my earlier reply on this thread the Permissions are not being saved when I click on Update (shown by this error message I get when accessing the API : Error in call to API function "files/upload": Your app is not permitted to access this endpoint because it does not have the required scope 'files.content.write'. The owner of the app can enable the scope for the app using the Permissions tab on the App Console.
400 - and the fact that the checkboxes on permissions go clear again)

 

At the moment I am simply not able to use the API

 

Jim

Greg-DB
Dropbox Staff
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@ozbcoz Would you be able to share a short recording showing the issue you're seeing? I just tried this myself with the latest version of Firefox, and while the display of the buttons is currently broken making them hard to see, clicking the buttons does still work for me. Thanks in advance!

ozbcoz
Explorer | Level 3
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tried to - I have an mp4 made showing (I hope) what you want but can't see how to upload it or attach it to this reply

 

 

Jim

Greg-DB
Dropbox Staff
Go to solution

@ozbcoz Thanks! You can use a Dropbox shared link to share the video file. (By the way, feel free to open an API ticket here with it instead if you'd prefer to share privately for whatever reason.)

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    ozbcoz Explorer | Level 3
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