cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android Api get thumbnail from video

Android Api get thumbnail from video

alex b.38
New member | Level 1

Hi,

I wish to get thumbnail from videos with

sDbxClient.files().getThumbnail(metadata.getMetadata().getPathLower())

And it always throw me 

com.dropbox.core.v2.files.ThumbnailErrorException: Exception in get_thumbnail: "unsupported_image"

How can I solve this?

Regards,

7 Replies 7

Greg-DB
Dropbox Staff

The unsupported_image error means "The image cannot be converted to a thumbnail." 

It sounds like you're trying to get thumbnails for videos specifically, but unfortunately that's not currently supported. We'll consider it a feature request though.

alex b.38
New member | Level 1

Ok but what's the way to get thumbnail of videos element to show them as a grid?

 

Regards,

Greg-DB
Dropbox Staff

Unfortunately, the Dropbox API doesn't currently support thumbnails for video files.

Carl H.9
New member | Level 1

Just checking, is it possible to get thumbnails of videos from temporary links at the moment, I noticed the previous comment saying it was not possible as of June 18 2016.

 

Thanks

Greg-DB
Dropbox Staff

No, temporary links only return the original file content, and don't offer an option for getting thumbnails. 

Carl H.12
New member | Level 1

So is there a way to generate thumbnail images from video urls in dropbox using the Javas APi.

Greg-DB
Dropbox Staff

No, the API doesn't offer a way to get thumbnails for video links.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Greg-DB Dropbox Staff
  • User avatar
    Carl H.12 New member | Level 1
  • User avatar
    Carl H.9 New member | Level 1
What do Dropbox user levels mean?