cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot Save App Permissions on DBX Platform

Cannot Save App Permissions on DBX Platform

southpaw3229
New member | Level 2

I have created the app but I keep checking the box in permissions for files.content.write and files.content.read and it won't save.  Everytime I authenicate, it says those permissions are not shared, and I go into the app and the boxes are unchecked.  How do I save permissions?  I went to Branding and hit save but it doesn't save

2 Replies 2

Здравко
Legendary | Level 20

@southpaw3229 wrote:

...  How do I save permissions?  ...


Hi @southpaw3229,

There is "Submit" that has to be selected at the end, after permissions change, so the change becomes saved:

Screenshot_20231031_001202.png

Did you do this? 🤔😉

Hope this helps.

Greg-DB
Dropbox Staff

@southpaw3229 Здравко is correct; you need to click "Submit" on the "Permissions" tab (not the "Branding" tab) to save the changes. Also, make sure you've dismissed the cookie consent banner at the bottom of the screen, as it can obscure those buttons.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Greg-DB Dropbox Staff
  • User avatar
    Здравко Legendary | Level 20
What do Dropbox user levels mean?