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DropBox error: This app is currently disabled

New member | Level 2
New member | Level 2

I'm using the dropbox_sdk Ruby Gem and get an error of "This app is currently disabled." 


The access token that I'm using is freshly generate and I keep getting this error, even though my app is in development and not disabled.

6 Replies 6
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Re: DropBox error: This app is currently disabled

Dropboxer
Dropboxer

Could you tell us which app you were using? The app key would uniquely identify it. (Do not share the app secret, just the app key.)

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Re: DropBox error: This app is currently disabled

New member | Level 1
New member | Level 1

I am facing the same issue since yesterday and getting the msg "

This app is currently disabled.
I disconnected app and now its not allowing me to connect. 
Highlighted

Re: DropBox error: This app is currently disabled

New member | Level 2
New member | Level 2

My app key is x5izcjkd35y6cc4

I've generated multiple access tokens, none of them work.

Thanks for any help you can provide.

Highlighted

Re: DropBox error: This app is currently disabled

Dropboxer
Dropboxer

Are you sure that's the app you're using (that's the app key in your code, and you're using an access token for that app)? You do have a disabled app (but not the one with that app key), and it does show recent attempts to use it.

Something to double-check: make sure your code is actually using the access token you've generated and not an old token that's saved somewhere.

If you're still stuck, please open a support ticket: https://www.dropbox.com/developers/contact.

("ait c." the same advice goes for you. Double-check that you're using an access token for the app you think you're using.)

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Re: DropBox error: This app is currently disabled

New member | Level 2
New member | Level 2

Just for future reference, the application started working a few hours later without any code changes. I am assuming that it takes some time for access tokens to be active. I am not sure exactly how much time this takes as I started working on the application again after a few days.

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Re: DropBox error: This app is currently disabled

Dropboxer
Dropboxer

Access tokens do not take time to be active. They're active as soon as they're issued.

My best guess is that you were somehow still using an old token (from a disabled app).

 

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