Insufficient_space error message even though I have a lot of free space

[dev_ninja]

I have a dropbox app that uploads documents to folders on behalf of users. When I tested it in production,I kept getting an insufficient_space error

{
    "error_summary": "path/insufficient_space/",
    "error": {".tag": "path", "reason": {".tag": "insufficient_space"},
    ...
}

Tried with two different dropbox user accounts and checked that there were no shared files eating into the storage space. What else could cause this?

[Greg-DB]

This error should indicate that there isn't enough storage space in the relevant account for the upload. I just tried the upload functionality on the API and it succeeded for me, so if you're seeing this erroneously, there may be some other variable that we'll need to look into. I see you've also written in to support so we'll follow up with you there shortly to check on this for you specifically.

[Здравко]

Hi @dev_ninja,

At the beginning it's good idea to check the actual space immediately after your code get that error. Logging this would show you how much is the exact space. 😉 Also, checking the actual user account might be helpful.

Good luck.

[dev_ninja · Accepted solution]

Hi @Здравко @Greg-DB , I was using a third party tool and logged the generated request for inspection. Turns out it was trying to upload files to the wrong user. My bad. Problem resolved now

Thanks for the assistance

[dev_ninja]

@Здравко @Greg-DB 

I was using a third party tool and logged the generated request for inspection. Turns out it was trying to upload files to the wrong user. Problem resolved now.

Thanks for the assistance