Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
Hi!
I get shared link (shared link includes about 2500 videos) when i download about 250 videos (I used dropbox-api to get downloadable link) the link is stopped work and after sometime the link is activated again and circle is repeated.
So this problem depends on the link or request exceeded our bandwidth or download limits?
And the way to fix it is improve type of account user (who shared link)?
There are bandwidth limits on shared links like this. You can find information on that in the help center here.
If you just need to download files from your account though, you can do so without shared links. For instance, you can use the /2/files/download endpoint, which returns the data directly and isn't subject to the above link limits.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!