create_shared_link is not working after adding 1TB add-on

[boomtech]

After adding 1TB storage to the existing account API stop doing "create_shared_link".

All the other requests are working properly except for this. I tried everything upgrading and enabling trial Business, but nothing helped.

Guys, we have an online app working with dropbox. Please provide help immediately 100 of the users are waiting

[boomtech]

https://www.youtube.com/watch?v=Rr-tOZMMn3U 

Hope this screen recording will help.

Don't say to check Bearer, check path, e.t.c. I've done everything perfectly, all paths all requests are working before, but suddenly they stop after the upgrade.

[Greg-DB]

The /2/sharing/create_shared_link endpoint is deprecated in favor of /2/sharing/create_shared_link_with_settings.

Please try /2/sharing/create_shared_link_with_settings instead and let me know if that fails as well, and if so share the error it returns.

[boomtech]

create_shared_link_with_settings - is giving "access_denied" error.

On some files, it is working and giving "shared_link_already_exists". But after getting a shared link, it is not working!

{

    "error_summary": "access_denied/..",

    "error": {

        ".tag": "access_denied"

    }

}

[boomtech]

https://youtu.be/x_G1DzzxeNw

[Здравко]

Hi @boomtech,

Try something like the idea presented here. 😉

Hope this helps.

[Greg-DB]

@boomtech Thanks for trying that and following up. I see you're getting an "access_denied" error, which means "The user is not allowed to create a shared link to the specified file. For example, this can occur if the file is restricted or if the user's links are banned.", so you'll need to contact support here for help regarding the state of your account/links.

[boomtech]

Hi,

I already did.

Thank you