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Can't upload files due to "insufficient space"

New member | Level 1
New member | Level 1

I have used 23gb of 1tb storage, but am not allowed to upload a 35gb folder because there isn't "enough free space."

What am I missing?

2 Accepted Solutions

Accepted Solutions
Highlighted

Re: Can't upload files due to "insufficient space"

Super User II
Super User II

Are you sure it's not your local hard drive that's out of space? What is the exact message you're receiving.

View solution in original post

Highlighted

Re: Can't upload files due to "insufficient space"

New member | Level 1
New member | Level 1

Thank you, Rich R.

I've unlinked the files, and can now upload what I want.

View solution in original post

6 Replies 6
Highlighted

Re: Can't upload files due to "insufficient space"

Super User II
Super User II

Are you sure it's not your local hard drive that's out of space? What is the exact message you're receiving.

View solution in original post

Highlighted

Re: Can't upload files due to "insufficient space"

New member | Level 1
New member | Level 1

I received an email that said the following: 

'Your Dropbox is no longer syncing because it's full. That means we can't back up new files you add to your Dropbox or sync to your other devices.

To get your Dropbox back to shape, upgrade to Dropbox Pro and get 1 TB (1,000 GB) of space, plus powerful sharing features.'

I already have Dropbox Pro - why am I getting this message? I have only used 30.5 GB out of 1.01 TB

Highlighted

Re: Can't upload files due to "insufficient space"

New member | Level 1
New member | Level 1

Rich,

Here's the exact message: The item “Craig slide scans” can’t be copied because there isn’t enough free space.

Highlighted

Re: Can't upload files due to "insufficient space"

Super User II
Super User II

@Craig: That's referring to the space on your hard drive.

@Elisabeth: It could be a fake email. Log in to the Dropbox website (don't use the links in the email, to be safe) and check your usage on the Account page.

Highlighted

Re: Can't upload files due to "insufficient space"

New member | Level 1
New member | Level 1

Thanks, that is what I did. will delete email! :-}

Highlighted

Re: Can't upload files due to "insufficient space"

New member | Level 1
New member | Level 1

Thank you, Rich R.

I've unlinked the files, and can now upload what I want.

View solution in original post

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