Dropbox accounts & billing
Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.
As per the title i redeemed the HP envy offer but it was not activated on my account.
Hey @hqjb, thanks for nudging us on the Dropbox Community.
Since you've checked that the promotion doesn't show up in your Plan tab online, I've sent you a ticket to have a better look into this.
Whenever you get the chance, just check your inbox.
LusilCommunity Moderator @ Dropboxdropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
I bought a hp pavilion with a 25 gb memory upgrade for 1 year. I logged in using my original account and do not see the updated memory. Could you advice me please? Thanks for your help<
Hey there @lenmie, thanks for posting!
Since you're having a similar issue to the OP here, I've just moved your post over to this thread.
When you have the chance, please take a look at the info here and let me know if you have any questions.
DaphneCommunity Moderator @ Dropboxdropbox.com/support
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!