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I have some questions about upgrading. Can you help?

Mieke B.1 New member | Level 1
New member | Level 1

If I upgrade my account today the 10th of June, when does the activation start?
Is it always from the first of the month until the end or doet it start the 10th of June until the 10th of July?

5 Replies 5

Re: Upgrade

Julian O.1 New member | Level 1
New member | Level 1

Hi!

When you upgrade to Dropbox Pro or Dropbox for Business, the activation will happen instantly.

Thanks!

Re: Upgrade

Lauren C.3 New member | Level 1
New member | Level 1

I can't figure out how to start a new posts so I'll try answering an existing thread...

 

If I upgrade my account and then downgrade, do I lose the free space that I've earned before upgrading?

 

I need more space but not 1 TB and I find the upgrade expensive...I know I can earn more space by inviting people but I don't really know anyone who doesn't have dropbox...

 

Thanks!

Re: Upgrade

Julian O.1 New member | Level 1
New member | Level 1

Hi Lauren,

if you downgrade back to a Dropbox Basic account you will have the same space earned as before your upgrade. Your referrals will not be lost.

Regards,

Dom

Re: Upgrade

Lauren C.3 New member | Level 1
New member | Level 1

Thanks!!

Re: Upgrade

Julian O.1 New member | Level 1
New member | Level 1

No problem Let us know if you have any other questions.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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