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Can't open Files in Word

Can't open Files in Word

angierinne
New member | Level 2

I'm not sure if this is normal - Is there a way to open files into Microsoft Word? I have Word downloaded but can't seem to have the option allow me to open files with Word. This is what it looks like right now: 

angierinne_1-1631153029509.png

Greatly appreciated - thanks!

5 Replies 5

Re: Can't open Files in Word

Jay
Dropboxer
Hi @angierinne, thanks for posting today!

Are you trying to preview files on the Dropbox site directly in Office Online?

Or are you instead looking for an option to open the file in Word on your machine?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't open Files in Word

angierinne
New member | Level 2

Hi Jay,

Thank you for the quick response, I am looking for the latter. 

Re: Can't open Files in Word

Hannah
Dropboxer
Hey, sorry to just jump in here @angierinne!

To be able to open MS Office files in your Dropbox with the local applications on your computer, you also need to have the Dropbox application installed. 

Are you not seeing the option to open the files with the local apps, even with Dropbox installed?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't open Files in Word

angierinne
New member | Level 2

Hi Hannah,

I don't have dropbox installed. Is word not available to be opened with by just using the dropbox website?

Re: Can't open Files in Word

Hannah
Dropboxer
Exactly, you'd need to install our application first. 

It's an application that syncs your Dropbox files to your computer, and makes them available locally.

Once they are available, you'll be able to open them with MS Word. 🙂

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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  • User avatar
    Hannah Dropboxer
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    angierinne New member | Level 2
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    Jay Dropboxer
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